Real FastComet Reviews & Expert Opinion

  • Posted By: Jamie Lin, 09 May, 2021

    Fastcomet Hosting is ok for the pricing (i paid $106 for 3 years). I found their performance to be on the slower side of things. I haven't hosted with them long enough to say if it is a one off hiccup or if my server was overloaded but I won't be hosting anything important on the account and will probably cancel once the time is up if things don't improve.

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  • Posted By: Tim, 22 April, 2021

    These guys rock! I accidentally destroyed my website but Ivan from their customer support team assisted me and got me back and running very quickly.

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  • Posted By: Ian T., 19 March, 2021

    I must fall in their most hated customer category group as I typically need a lot of support. With that being said, they have always been very responsive and never showed any indication that they'd just rather I stop contacting them.

    Keep it up FastComet! You are the BEST hosting provider, period.

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  • Posted By: Gaurav A., 19 March, 2021

    My favourite thing about FastComet is their support. Responses typically within 15 minutes is crazy good in this industry.

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  • Posted By: serena k, 12 March, 2021

    thanks for the great & easy to use services

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  • Posted By: David, 07 March, 2021

    Fastcomet provides extensive offering and reliable service for a very good price.

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  • Posted By: Chris, 06 March, 2021

    I originally signed up to Go Daddy but switched for numerous reasons. A friend who works for a good sized server company recommended FastComet and I am glad I made the switch.

    I hope as my site grows I’ll be able to easily upgrade. In fact that was one of my key selling points, when queried, your sales chat didn’t try to upsell me on a higher plan and welcomed me on the entry level package so I was very impressed.

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  • Posted By: Craig, 01 March, 2021

    I'm a happy customer :). Support is like no other place, they respond within minutes! Thank you for taking such good care of me, and my website

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  • Posted By: Mike, 07 February, 2021

    We have recommended FastComet to dozens of our customers. We just learnt they have an affiliate program so now we'll even get paid for those referrals! Great company, great affiliate offering.

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  • Posted By: Simona J., 25 January, 2021

    Fastcoemt is my goto web hosting provider. I use them for various projects such as school projects to hobbies I have. Whenever I need something online, they're who I go to and can safely recommend them to others.

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  • Posted By: Roberto, 23 October, 2020

    FastComet has excellent value for money across all of their product lines. I'm happy with FastComet and if you're considering them, so will you be!

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  • Posted By: George P., 30 September, 2020

    FastComet is the most responsive, flexible, and understanding professional Internet Presence Provider I have dealt with in the last 20 years. George Penzenik

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  • Posted By: Peter A, 03 April, 2020

    I highly recommend FastComet to my clients. The initial prices are cheap with the renewal being reasonable for what you get, the support is fast and they use cPanel still. A winning formula that I hope sticks!

  • Posted By: Tyler S., 01 April, 2020

    Fastcomet never disappoints. What makes them different is their very high resource allocation on their shared hosting products (Up to 6 CPU cores and 6 GB ram for $7.95/mo? I'll take it!) :)

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Hostimony's 2021 Expert Review

Our Expert Review

You might not have heard of FastComet before, but that is OK. They are smaller compared to their most significant competitors but that in itself is not a bad thing. FastComet is at the size where it can provide you with a personal hosting experience yet not small enough for your website to be at risk of them going out of business.

We purchased a test account (FastComet's FastCloud Shared Hosting plan), installed WordPress, and a demo theme containing what you'd expect from a regular website (images, text, and other website content) to create this review. We have then been monitoring their uptime, performance, and customer support.

Who is FastComet?

FastComet was founded in 2013, making it one of the industry's newer upcoming web hosting providers. They are based in San Francisco, California, and have a large office in Plovdiv, Bulgaria (Eastern Europe), home to roughly 80 employees.

Since its inception, FastComet has grown to host over 50,000 clients in eleven datacenter locations which is no small feat. With so many data center locations on offer, you can host your website closest to your visitors, giving them a performance boost. 

You can currently purchase a hosting package in any of the following locations:

  • Chicago, USA (North America)
  • Dallas, USA (North America)
  • Newark, USA (North America)
  • Frankfurt, Germany (Europe)
  • Amsterdam, The Netherlands (Europe)
  • London, United Kingdom (Europe)
  • Singapore, Singapore (Asia-Pacific)
  • Tokyo, Japan (Asia-Pacific)
  • Toronto, Canada (North America)
  • Mumbai, India
  • Sydney, Australia

So, everything so far appears to be looking good on paper but can a newer entry to the market compete on the level of service provided by those founded ten years prior? Let's find out!

Hostimony Core - Uptime, Customer Support & Performance

When we evaluate a web hosting provider, we primarily test 3 aspects which we collectively call the 'Hostimony Core.' These three components are uptime, customer support, and performance, as we believe this is what you as an end-user will care about most.

FastComet Uptime

You pay your web hosting provider to do one thing, to make your website accessible on the web, so naturally, uptime is a crucial component when choosing a web hosting provider. While every provider can have an issue, how they resolve those issues and more importantly, how often they have issues is what separates one hosting provider from another.

FastComet sported a very impressive uptime averaging 99.999% since February 2021, with our monitoring tool only reporting 4 minutes worth of downtime (a 3-minute outage in March and a 1-minute outage in April).

FastComet Uptime

FastComet Sporting Impressive Uptime

It is worth noting; the 1-minute outage could have been a false positive. It is common for monitoring scripts to be temporarily blocked. With our monitors set to check each website once per minute, any outage will register as a full minute regardless.

Overall, we're very impressed with the uptime for our test website.

FastComet Customer Support

Quality customer support can make or break a web hosting provider. It is the difference between a happy customer making word-of-mouth referrals and an unhappy customer recommending another hosting company.

As a smaller web hosting company, we were interested in seeing what FastComet could deliver, and we were pleasantly surprised. You know a company takes their customer service seriously when most of their team works in a customer support facing role. FastComet's commitment to their customers is evident given they have two support departments, Customer Success and Customer Service, which is unheard of for a budget provider. 

At FastComet, you will be able to contact their customer support teams over multiple channels, including:

  • Ticket (via the Customer Portal)
  • Email
  • Live Chat

Sadly they do not offer phone support though we can forgive this with the live chat responding virtually instantly.

To put their support to the test, we created a few live chat sessions and support tickets to gauge how quickly they responded and the quality of those responses. To keep it short, FastComet did not disappoint.

  • Ticket created at 13:32 requesting a server location change
  • FastComet responded at 13:39 (7 minutes!)
Anton K showing off his impressive response times

FastComet also features numerous self-service tools covering everything you might need. If you view their knowledge base or tutorials section, you'll instantly realize they have put significant efforts into making these resources available to you.

If you are more of a self-service type, then you'll be thrilled with FastComet. Their knowledge base is one of the richest knowledge bases we have seen. Coupled with their Tutorial series (guides on numerous software platforms) you know they take the self-service systems seriously.

FastComet Performance

Performance is another crucial component of web hosting. A faster website is naturally going to see reduced bounce rates, higher conversion rates, and higher rankings in search engines. If you are running a serious website, performance should never be an afterthought.

Studies have shown a few-second delay can result in your bounce rate shooting as high as 32%!

February 2021, which is very respectable. Not the fastest, but far from the slowest.

FastComet Pros

FastComet Pro: Eleven Data Center Locations

FastComet doesn't joke around when it comes to data center locations. While it is the industry norm to offer 2 - 3 locations (One in the US, Europe, and Asia), FastComet takes it up a notch, offering eleven!

Thanks to these locations, you can host your website on a server that is closest to the majority of your website audience, resulting in reduced bounce rates and higher conversion rates if you're running an eCommerce store.

As a reminder, you can choose any of the following data center locations:

  • Chicago, USA (North America)
  • Dallas, USA (North America)
  • Newark, USA (North America)
  • Frankfurt, Germany (Europe)
  • Amsterdam, The Netherlands (Europe)
  • London, United Kingdom (Europe)
  • Singapore, Singapore (Asia-Pacific)
  • Tokyo, Japan (Asia-Pacific)
  • Toronto, Canada (North America)
  • Mumbai, India
  • Sydney, Australia

FastComet Pro: Monthly Billing Cycle

FastComet is one of few web hosting companies to have an excellent monthly billing cycle option. Typically we find companies require you to prepay 1, 2, or 3 years and those that have a monthly option will require you to pay a setup fee or lose on any discounts.

That is not the case with FastComet. You can signup and pay the monthly rate without any added taxes or fees.

To sum this benefit up, the price you see on their website is the price you'll pay regardless of which billing cycle you opt for. We like this approach!

Of course, prepaying has its advantages of locking in the promotional intro rate for a more extended period.

FastComet Pro: Free Domain Transfer

While sadly not a free domain registration, FastComet does offer a free domain transfer with their Shared Hosting packages. If you have an existing domain, you can move it to FastComet at no additional cost, and as part of that, your domain name will renew for one year at no extra cost.

FastComet Pro: High Resource Allocations

All of the FastComet web hosting packages include generous resource allocations, ensuring your website has the resources it needs to scale without being throttled.

To put this into perspective, their FastCloud Extra plan (starting at $7.95/mo) comes standard with 6 CPU Cores and 6 GB of RAM. This is more than most entry-level Fully Managed VPS packages at competing hosting providers!

The resource allocations for all of the Shared Hosting plans:

FastCloud (starting at $2.95/mo) includes:

  • 2 CPU Cores
  • 2 GB Memory

FastCloud Plus (starting at $4.45/mo) includes:

  • 4 CPU Cores
  • 3 GB Memory

FastCloud Extra (starting at $5.95/mo) includes:

  • 6 CPU Cores
  • 6 GB Memory

FastComet Cons

One thing to remember is that no hosting company is perfect, including FastComet, although we feel they come close! Here are the key disadvantages we found when testing FastComet:

FastComet Con: Significant Renewal Price Bump

The price advertised on the FastComet website represents a hefty discount (typically anywhere from 60 - 70%). This discount will only last for the initial billing term and renew at the regular rates which are the same for each billing cycle.

Shared Hosting Promotional & Renewal Prices

  • FastCloud – Starting at $3.95/mo, renews at $9.95/mo
  • FastCloud Plus – Starting at $5.95/mo, renews at $14.95/mo
  • FastCloud Extra – Starting at $7.95/mo, renews at $19.95/mo

Cloud VPS Hosting Promotional & Renewal Rates

  • Cloud 1 - Starting at $47.95/mo, renews at $59.95/mo
  • Cloud 2 - Starting at $55.95/mo, renews at $69.95/mo
  • Cloud 3 - Starting at $71.95/mo, renews at $89.95/mo
  • Cloud 4 - Starting at $111.95/mo, renews at $139.95/mo

Dedicated CPU Servers

  • DS 1 - Starting at $111.19/mo, renews at $139/mo
  • DS 2 - Starting at $135.19/mo, renews at $169/mo
  • DS 3 - Starting at $183.19/mo, renews at $229/mo
  • DS 4 - Starting at $279.19/mo, renews at $349/mo

While the increase is more reasonable on their VPS and Dedicated CPU servers (primarily due to the smaller discount, typically 15 - 20% off), their Shared Hosting does see a very significant jump.

To make up for that, you can lock in the promotional rate for up to 3 years when signing up. We'd also note the renewal prices are not entirely unreasonable when you factor in the resources allocated to each plan.

FastComet Con: No Free Domain Registration

You could have received a free domain registration with their Shared Hosting packages several years ago though this was discontinued with them citing abuse.

The move is understandable. After all, you can purchase a shared hosting plan for as low as $3.95/mo with no guarantee a customer will renew, yet the domain would cost FastComet up to $10 for the domain alone.

Hosting Services Offered

When choosing a package, you can choose from three different types of hosting environments: Shared Hosting, Cloud VPS Hosting, and a Dedicated CPU server lineup.

With these lineups, they miss out on a couple of key product lines we'd expect to see from a company like FastComet (namely Reseller Hosting and Dedicated Servers).

FastComet Shared Hosting

Shared Hosting is FastComet's bread and butter. Simply it is what they're known for. They currently offer three packages with prices ranging from $3.95/mo to $7.95/mo. The key differences between these packages are the number of websites, resources (CPU & RAM), and storage allocation.

  FastCloud FastCloud Plus FastCloud Extra
Storage 15 GB SSD 25 GB SSD 35 GB SSD
Websites One Unlimited Unlimited
CPU Cores 2 vCPUs 4 vCPUs 6 vCPUs
RAM / Memory 2 GB 3 GB 6 GB
Free Domain Transfer Yes Yes Yes
Control Panel cPanel cPanel cPanel
Datacenter Locations Eleven Eleven Eleven
Starting Price $3.95/mo $5.95/mo $7.95/mo
FastComet 2021 Shared Hosting Packages

FastComet Cloud VPS Hosting

There are 4 Cloud VPS Hosting packages to choose from. These plans come fully managed and are also available in 11 data center locations. These servers use pure SSD drives and AMD EPYC CPUs, so they are great if you're looking for a performance driver.

  Cloud 1 Cloud 2 Cloud 3 Cloud 4
CPU Cores 1 @ 2.5 GHz 2 @ 2.5 GHz 4 @ 2.5 GHz 6 @ 2.5 GHz
RAM / Memory 2 GB 4 GB 8 GB 16 GB
Storage 50 GB SSD 80 GB SSD 160 GB SSD 320 GB SSD
Bandwidth 2 TB 4 TB 5 TB 8 TB
Control Panel cPanel / WHM cPanel / WHM cPanel / WHM cPanel / WHM
Freebies Softaculous Softaculous Softaculous Softaculous
Starting Price $50.95/mo $59.45/mo $76.45/mo $118.95/mo
FastComet 2021 Cloud VPS Hosting Packages

FastComet Dedicated CPU VPS Servers

Their Dedicated CPU Servers can easily be mistaken for a Dedicated Server, but sadly they're not. They're still a Cloud VPS server with a sneaky marketing trick to play off as a dedicated server.

What makes them different from the regular Cloud VPS counterpart is that the CPU cores are dedicated to you. As a result, you will be able to use the CPU allocated to you 24/7 without fear of being throttled should other users on the server also consume their CPU allocations. The other resources on the server (memory, I/O etc.) is fairly distributed among other VPS tenants.

Dedicated CPU VPS Servers also come in 4 packages offering an increasing number of resources for your websites:

  DS 1 DS 2 DS 3 DS 4
CPU Cores 2x AMD EPYC 4x AMD EPYC 8x AMD EPYC 16x AMD EPYC
RAM / Memory 4 GB 8 GB 16 GB 32 GB
Storage 80 GB SSD 160 GB SSD 320 GB SSD 640 GB SSD
Bandwidth 4 TB 5 TB 6 TB 7 TB
Control Panel cPanel / WHM cPanel / WHM cPanel / WHM cPanel / WHM
Freebies Softaculous Softaculous Softaculous Softaculous
Starting Price $118.15/mo $143.65/mo $194.65/mo $296.55/mo
FastComet 2021 Dedicated CPU Servers

FastComet Website Transfer

A free website migration policy is commonplace in the web hosting space, but FastComet is one of very few companies to mean it and is one reason we rank them highly on our website.

It has been common for us to see web hosting providers have sneak policies in their migration terms, such as the requirement to use the same control panel (typically cPanel) or limit the migration to a single website.

Thankfully, FastComet does things a little differently. On request, they will move your website for you regardless of how many websites you currently host, and there no limitation on the source control panel. Simply, if they adopt a policy of if they can move it, they will -- no additional fees.

Once they have migrated your website over, it is recommended to manually review the contents before you update your nameservers to ensure a successful migration. Once this has been completed, you can update your nameservers and enjoy the FastComet experience.

Final Verdict – Do we Recommend FastComet?

Yes!

They are a smaller, lesser-known web hosting company, yet they are rapidly growing, and we can see why. Through our testing, they have proven that a new web hosting provider can provide a service on the same level (or better) than those that have many more years under their belt.

What sets FastComet apart from their competitors is how they take away many of the tricks plaguing the web hosting industry, such as advertising rates that don't apply to smaller billing cycles or free migrations that are so limited they become useless.

With all the things considered, we can safely recommend FastComet to our audience.

FastComet 4.72

Based on 14 reviews

Company Information

Website
https://fastcomet.com
Phone
1.855.818.9717
Address

FastComet Inc Suite 300 - #846 350 Townsend Street San Francisco, CA 94107 USA

FastComet is a global web hosting company offering web hosting services 11 global datacenter locations. At FastComet you can expect to find cost-effective Web Hosting, WordPress Hosting and Managed VPS Hosting.

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