Posted By: Christine, 19 February, 2021
A2's live chat support is amazing. They have always been helpful in addressing any queries I have or issues that arise on my website!
Posted By: Haider, 09 February, 2021
The uptime is excellent. Customer services are superb. I really appreciate the hard work by A2. Thanks.
Posted By: Erik, 29 January, 2021
I use A2 for a few websites and aspportal for my windows sites. Put shortly, if A2 offered Windows servers I'd host everything with them :). Great hosting!
Posted By: Nick, 04 January, 2021
A2 has clearly grown massively over the years, maybe more than they could handle. Service did take a dive last year but things are gradually coming back to the A2 they once were. If they can keep improving I'll be renewing otherwise I plan to move after my contract is up.
Posted By: Julius, 15 November, 2020
I find the hosting to be great with a very competitive pricing. The customer support service is also awesome.
Posted By: Oganalp, 30 July, 2020
I am quite happy with my experience with A2 Hosting so far. They are not perfect but they get the job done. I’ve been with A2 for almost a decade and have no plans to switch.
Posted By: Ivan P., 02 July, 2020
The guaranteed up time and the customer service provided is just unmatched.
Posted By: Dan, 30 May, 2020
At previous hosts we would see constant issues which resulted in us migrating to A2 Hosting. It has been a few years so I figured this review is overdue :).
The difference is night and day and we have nothing but praises for A2's customer service.
During our time we have recommended many of our own clients that we develop websites for to host with A2 which is probably the best compliment we can give, hosting we use ourselves and for our clients.
Posted By: Michael, 19 May, 2020
A2hosting is the best web hosting company. There customer service is second to none.
Posted By: John, 25 April, 2020
Good service overall. Support could be a tad faster but it is made up by the quality of the responses. No issues with the service itself
Posted By: Alex, 18 March, 2020
Huge shoutout to the support team at A2 who migrated my website from my previous hosting provider without any fuss! My website is back online and much faster than it was at BlueHost!
A2 Hosting has been around since 2001 and has built a name for itself in the performance hosting category. To make this review happen, we have a hosting account at A2 Hosting and are actively monitoring speed, uptime, and support.
Currently, A2 has shown us the fastest server speeds we have seen throughout 2020. Uptime has also seen significant improvements over 2019, making them a solid overall hosting provider that we can recommend.
A unique feature to A2 is their Anytime Money Back Guarantee. This means you have no risk even if you were to pre-pay for 1, 2, or 3 years. If you are not happy with the service at any time, you can request a refund on the unused time left on your hosting account.
The primary downside is the renewal pricing, which does jump significantly after your paid period (up to 3 years). With that being said, if you are looking to get online at initial cost-effective pricing, with performance in mind, A2 Hosting is an excellent bet.
With so many hosting providers to choose from, making the right and final choice can be hard. In this section we’ll go over what makes A2 great and what their shortcomings are enabling you to easily decide if A2 is the right hosting provider for you.
It is no secret, A2 Hosting is a large web hosting provider, but even still, A2 treats all of its customers as best it can. We had the option to escalate our issues on request during our support tests, even as high as the CEO!
No company is perfect, every hosting provider will at some stage experience an outage be it from DDoS attacks, hardware failure, power supply failures, or more. What matters most is how a company handles those issues and knowing issues can be escalated to the very top of the company is reassuring.
If you look at A2’s website you can see a common theme throughout – Speed & Performance.
You might be thinking every provider claims to be the fastest, so what does A2 have to back it up? Well, we tested it, and A2 is fast! From a fresh installation, our test website’s performance was pretty average though once you add in the optimization plugins(A2 Optimized) on top of a Turbo plan, performance becomes unreal.
A2 Hosting also has a vibrant history when it comes to performance. Did you know A2 was one of the first hosting providers to adopt SSD drives? This was at a time where most other companies complained about its price points. Fast forward to 2021, they are once again one of the first hosting providers to make performance hardware investments, this time with NVMe drives.
2019 was a rough year for A2. Uptime wasn’t great: server outages, power failures, DDoS attacks, and DNS outages. Whatever the case, they had repeated downtimes. We are pleased to see uptime has significantly improved since then, with an average uptime of 99.98% for 2020!
WordPress currently powers more websites than any other CMS. To put that into perspective, nearly 40% of all websites today are powered by WordPress. With that market share, it is not shocking to hear WordPress is a common attack target and preventing your website from being hacked comes down to you and your hosting provider.
A2 Hosting has you covered for their bit. Utilizing HackScan, they can provide a near-realtime overview of malware or other attacks, preventing issues before they can cripple a website.
A2 Hosting makes migrating to their environment a breeze. cPanel to cPanel migrations are offered for free across all plans by a dedicated migrations team.
Sadly, this covers only a single website on the Shared Hosting line, with each additional website costing $10. If you have a Reseller, Managed VPS, or Dedicated, you can get 25 free site migrations.
To offload your website migration, you need to reach out to their migrations team and provide them with your current hosting account’s control panel login credentials.
If your website currently uses another control panel, not cPanel, a small fee may be applied to your migration request. A2 Hosting’s migration team will communicate if any fee will be applicable and how much, so you can decide to proceed or not before any work begins.
The industry standard money-back guarantee is a mere 30 days. If you were to pre-pay 3 years upfront and after 6 months you find your hosting provider is not a good fit, you’re out of pocket for 2.5 years worth of hosting!
A2 Hosting changes the game when it comes to money-back guarantees and pre-payments, literally making it risk-free. In a nutshell, if you request a refund within 30 days of ordering, you will receive a full refund. After 30 days, they will refund you for any unused time you have left on your account. With the above example, they would refund you for 2.5 years worth of hosting.
While that sounds great on the face of it, there are a couple things you should be aware of.
First and foremost, any refund requests after the initial 120 day period will be sent to you by PayPal. This is due to limits on card refunds outside of A2’s control, but it also means if you do not have a PayPal, you wouldn’t be able to receive a refund.
Secondly, refunds do not apply to any add-ons, domains, or additional services outside your hosting account. For example, any migration payments are not refundable.
A2’s name stems from its location, Ann Arbor, which has the nickname ‘Tree Town’ due to the dense forestation of its parks and residential areas. With that, A2 feels morally obligated to be as environmentally friendly as possible.
They have been partnered with Carbonfund.org since 2007. Through this partnership, they are directly helping support renewable energy policies and reforestation. They also participate in a FutureServe green hosting initiate. This has been put in place to offset emissions generated by their servers and other infrastructure.
You and your customers might care about a green hosting company. Choose A2 knowing they had this area covered before it was a global concern.
While every company tries to be the best they can be, no one is perfect. While A2 Hosting has a lot going for them, we found some areas of concern during our testing.
It has become an industry norm to offer amazing initial prices, which see a sharp increase after that initial term is over, and A2 is no exception to this rule.
With the promotions they are running today, the initial term will be so heavily discounted to the point your renewal will be at least double the initial price paid.
A2 Hosting’s entry-level plan is called “Startup”, with a starting price of $2.99 per month (66% off of the regular price). This in itself is an extremely competitive price point.
But, the plan has so many restrictions you can question if it is even useable. With this plan, you will get hosting for a single website, 100 GB of SSD storage, and plenty of features being excluded vs their other plans. For example, you do not get automated backups on the Startup plan.
If we look at the next tier up, starting at $4.99 per month, you will get unlimited websites, unlimited SSD storage, free automated backups, and 2x the resources.
If you are developing your website then maybe Startup is a good fit. For your average website use case though, we do wonder if the plan was created with the primary focus of advertising such low price points, with the expectation or hope consumers will start at Drive and work up.
We have the same thoughts behind their website builder plan. Currently starting at $2.49, providing you with a single page, no blog plugin, no SSL protection, no eCommerce plugin. In reality, this is not enough to build a website, and the next tier-up starts at $8.49.
A2 Hosting is a traditional hosting provider in the sense they have a product for just about everyone, from Shared Hosting to Reseller Hosting to WordPress Hosting to VPS and Dedicated servers. Whatever you’re in the market for, chances are A2 has you covered.
All of the above services are available in 4 locations:
You can select your preferred location during the purchase flow and your account will automatically be created in your chosen server location.
A2 Hosting has been around for a very long time and often makes infrastructure improvements to benefit customers, while others sit waiting on older technologies waiting for price reductions. This alone shows their commitment to every customer they host.
While uptime was an issue in the past, that is no longer the case, with a full year of solid uptime history to back that up. It clearly shows they found a weakness in their product line and made the relevant investments to improve.
With their unbeatable Anytime Money Back Guarantee policy, you’re assured a risk-free experience regardless of how long you pre-pay – Which we recommend if signing up, enabling you to lockin those cheaper price points for a longer period.